Contact Better Signage
Get help with setup, playback, media, accounts, and billing. Submit a support ticket or email [email protected].
Updated
Published by Better Signage.
Choose a way to reach us
For product questions, demo requests, or a problem with your account, submit a support ticket. You can submit without signing in and follow the conversation through the private link emailed to you.
If you cannot access the dashboard, email [email protected]. Include your account email and a short description. No fixed response time or 24-hour coverage is promised.
Help us understand the problem
- Describe what you expected, what happened, and any exact error message.
- For playback, include the affected display and playlist names, approximate time, and time zone.
- For uploads, include the filename, size, export format, browser, and device.
- Keep passwords, pairing codes, payment card numbers, private ticket links, and signed media links out of your message.