What you need to run Better Signage.
Check the Apple TV, tvOS 26.5, browser, media file, and network requirements before you set up a screen with Better Signage digital signage.
Updated
Apple TV and display
- tvOS 26.5 or later and an Apple TV on which the Better Signage App Store listing permits installation.
- A connected HDMI display, power, and an Apple TV remote for setup and diagnostics.
- The Better Signage app open on the player while it runs your signage.
The player is a tvOS app for Apple TV hardware. The Apple TV app built into a smart TV, an AirPlay receiver, a Fire TV, and an Android player do not run this app. Playback capability and output resolution also depend on your Apple TV, display, and media.
We do not publish a device-by-device performance certification. Check installation eligibility on your Apple TV before committing to a hardware rollout.
Dashboard browser
Use a current browser with JavaScript, secure cookies, file uploads, and local storage enabled. You can manage your account from a computer, tablet, or phone.
Keep the browser open until an upload finishes and the file appears in your library. Video conversion runs on our servers after upload; it continues when you close the tab. Your browser does not need to encode the video.
Media files
| Type | Upload and playback requirements |
|---|---|
| Images | JPEG or PNG; long edge at most 8,192 pixels. |
| Video uploads | MP4, MOV, M4V, MKV, WebM, AVI, MPEG, WMV, FLV, TS, 3GP, MTS, and M2TS. All videos are queued for conversion; decoding depends on the source. |
| Converted video | H.264 MP4, checked before it becomes available for a playlist. HDR is tone-mapped. |
| Video dimensions | Output long edge up to 3,840 pixels, short edge up to 2,160 pixels. Larger sources are scaled down. |
| Frame rate | Output 1–60 fps, with a readable positive duration. Higher source frame rates are reduced. |
| File size | At most 5,368,709,120 bytes (about 5.37 GB) per upload, and within your remaining plan storage. |
| Audio | Muted during signage playback. |
Prepare 16:9 landscape artwork for the default crop-to-fill presentation. The dashboard does not currently provide screen rotation, a layout designer, separate logo-overlay controls, website embeds, or live streams. Add logos and text in your source artwork.
Network and storage
Internet is required for signup, pairing, media downloads, and new publishes. Prepared content can continue during a temporary connection outage while the local files remain available. Local caching is not a permanent offline or backup guarantee.
Allow outbound HTTPS to the dashboard/API and the media delivery destinations supplied by the service. Optional same-account local peer delivery uses TCP 44438 between Apple TVs on your LAN.
Free includes unlimited screens and 50 MB of library storage. The updated Apple TV player requires a device preparation budget of twice the effective finite plan allowance before downloading missing files: 100 MB for Free, or 1 GB for a 500 MB plan. Existing Better Signage managed cache counts toward that budget together with available space; the player separately checks that missing downloads fit. A valid fully cached restart does not reserve download space again.
This player correction is in version 1.0.3 (18), which was Waiting for Review as of October 26, 2026 CDT (October 27 UTC) and is not yet available. Read the storage guide for recovery steps and the distinction between library allowance and device storage.