Terms of service.

Service and accounts

By creating an account and accepting these terms, you agree to use Better Signage under them. If you use the service for an organization, you must have authority to act for that organization. Provide accurate account information and protect the password, email account, and paired devices used to access it.

Better Signage helps you upload supported media, arrange playlists, and deliver them to paired Apple TVs. You supply compatible hardware, displays, network access, and content. Review the requirements and help center for the current features and limits.

Local playback depends on prepared media remaining available on the player. We do not promise uninterrupted service, permanent offline playback, frame-perfect synchronization, or support for every media file. Keep your own original media and verify the result on your physical displays.

Your content and data

You retain ownership of the content you upload. You give Better Signage permission to store, process, copy, and deliver it as needed to provide the service and the playback you request. You are responsible for having the rights and permissions to upload and display it.

Do not upload content that is unlawful, infringes someone else’s rights, or contains malicious software. Avoid sensitive personal information in public signage or support messages unless it is necessary and appropriate to share.

Our privacy policy explains account, device, operational, billing, and support data handling. The cookie and storage policy explains information stored on your devices.

Acceptable use and account protection

Do not access accounts or devices without authorization, bypass security or storage controls, disrupt the service, or use it to harm others. We may restrict access needed to address misuse, security threats, or legal requirements. Where practical, we will contact you about an account restriction and the steps needed to resolve it.

Report suspected unauthorized access or a security problem to [email protected]. Do not send passwords or authentication tokens.

Plans, recurring payments, and refunds

Free includes unlimited screens and 50 MB of media storage with no trial timer. Standard paid plans increase storage. Published prices are in US dollars; review checkout for the final amount, applicable taxes, and recurring payment terms before purchasing.

Paid subscriptions are managed through Stripe. Charges recur under the schedule you confirm until canceled. Use Plans → Manage subscription where available, or contact support if you cannot complete a change. The billing confirmation identifies when a change or cancellation takes effect.

30-day money-back guarantee: request a refund within 30 days of payment through a billing ticket or email. Include enough information to identify the payment, without full card details. Tell support separately if you also want to cancel future renewals.

A lower storage allowance can block new uploads when your library is over the allowance. Exceeding it does not itself automatically delete existing media. Read billing and refund help for the process.

Ending use and deleting your account

You can stop using the app and request account deletion through a privacy ticket. Deleting the Apple TV app or removing a screen does not cancel a subscription. A deletion request is handled by support after ownership verification and is not an immediate automated deletion.

Export the account metadata available in Account and retain your original media before closing an account. Data needed for legal, security, or required records may be retained as described in the privacy policy. Nothing in these terms removes rights that applicable law does not allow us to exclude.

Changes, support, and contact

We may update the service and these terms as the product changes. The date above identifies this version. Material changes affecting your account or paid service will be communicated before they take effect where required.

Support is provided directly by Wes Walz. No fixed support hours, response-time guarantee, or service-level agreement is included unless separately agreed.

Contact [email protected] or submit a ticket.